Social Engineering: the new face of digital deception

Social Engineering is a form of manipulation that exploits human error to obtain private information, often leading unsuspecting users to expose sensitive data or allow access to restricted systems. Attacks can occur online, in person or through other interactions, and rely on actual communication between attackers and victims.

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How does Social Engineering work?

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In a typical attack, a cybercriminal will communicate with the victim, pretending to be from a trusted organisation or even passing as someone the target knows personally. Once contact has been made, the attacker will encourage the victim to provide sensitive information, such as passwords, date of birth and bank account details, or to perform risky actions, such as visiting a malicious website where malware has been installed.

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The main danger of social engineering lies in the fact that attacks do not necessarily have to work against all targets: a single successfully manipulated victim can provide enough information to trigger a large-scale attack.

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Here are some practical tips to protect yourself:

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1. Password management: adopt guidelines such as the number and type of characters each password must include, the frequency with which it must be changed, and even a simple rule that employees must not reveal it to anyone.
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2. Multi-factor authentication: in order to increase security in high-risk network services, such as modem pools and VPNs, it is recommended to use multi-factor authentication instead of relying exclusively on univocal passwords.
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3. Email security with anti-phishing defences: the implementation of multiple defence levels is crucial to minimise the risk of phishing and other Social Engineering attacks.

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